Instead of having to go directly to the social insurance agency, employees can carry out the procedure of applying for the reissue of the social insurance book online at home.
1. Cases where social insurance books must be reissued
Pursuant to Clause 2, Article 46 of Decision No. 595/QD-BHXH in 2017, the social insurance book will be re-issued in the following cases:
Reissue the social insurance book including the cover and the left sheet when the employee dies or damages the social insurance book; pooling social insurance books; change the number of social insurance books; change the full name, name, middle letter; change of date, month, year of birth; the employee has been entitled to social insurance once but also the time of payment of unemployment insurance has not been entitled.
Reissue the cover of the social insurance book if the cover is incorrect in information about gender and nationality.
Reissue the left sheet of the social insurance book if the left sheet is lost or damaged.
2. Steps to reissue social insurance books online due to loss
Currently, in order to simplify administrative procedures and facilitate participants of social insurance, Vietnam Social Insurance has integrated more services to reissue social insurance books in some cases on the Public Service Portal of Vietnam Social Insurance and VssID application.
In this case, the employee can perform on both the Public Service Portal of Vietnam Social Insurance and the VssID application.
To carry out this procedure, employees must first register an electronic trading account with the social insurance agency or VssID account and be issued the corresponding password.
At the VssID app
Step 1: Log in to VssID account with the social insurance number and password issued by the social insurance agency.
Step 2: On the Personal Management page, select Public Services.
Step 3: Select Reissue the social insurance book without changing the information.
Step 4: Select to receive results through the postal service and enter a specific address.
Step 5: Press send.
At the Public Service Portal of Vietnam Social Insurance
Step 1: Access https://dichvucong.baohiemxahoi.gov.vn/
Step 2: Sign in and select Account Information.
The employee logs into his/her personal account. In case there is no employee account, the employee is required to register.
Step 3: At the main interface select “File declaration”. in the list of procedures for selecting the section “Reissuing social insurance books due to loss or damage”.
Step 4: You finally enter the detailed address and check code and then tap “Confirm” to complete the submission.
According to Decision No. 595/QD-BHXH, the time for settling the reissue of social insurance books is up to 10 days from the date the social insurance agency receives the full dossier.
Select “Confirmation” to complete the application procedure for reissuing the social insurance book.
After submitting the application, within 10 days the social insurance agency will proceed to settle and return the results if the dossier is valid. In case of non-settlement of the social insurance agency, there will be a notice and clearly state the reason.
3. Apply for the reissue of social insurance books online due to changes in name, gender, date of birth
In case the employee re-applyes for the social insurance book online due to changes in name, gender and date of birth, it will do the same as in case of reissue of social insurance books due to loss. However, note in Step 3 as follows:
Step 1: File declaration
At the list of procedures, click “Reissue the social insurance book due to changes in personal information”.
Select “Reissue social insurance book due to change of personal information”.
Then fill out all the necessary information according to the instructions of the system. In Section II you need to enter information that needs to be changed:
Enter the information that needs to be changed.
Next take a photo of the front, back CCCD/ID/Passport and upload the Attachment. The shot should be clear and not cut off from any text or content.
Finally, enter the test code and confirm to complete the procedure for applying for social insurance books.
Enter the test code and tap “Confirm” to complete the procedure.
In case of application for reissue of social insurance books online due to changes in surname, name and middle name; date, month, year of birth; gender and ethnicity; nationality; social insurance books are lost or damaged; add up the time but not pay social insurance, adjust the occupation or work heavy, toxic, dangerous or especially heavy toxic, dangerous or lumped social insurance book: no more than 10 days from the date of receipt of the full dossier as prescribed.
In case the social insurance agency must verify the process of payment of social insurance in other provinces or many units where the employee has a working time, it must not exceed 45 days but must have written notice to the employee.
